Wing It On!, a rapidly expanding franchise, faced the challenge of evolving its brand identity beyond just its popular wings. They needed a clear, compelling narrative and a scalable marketing strategy to drive customer engagement and support aggressive franchise growth.
1
Challenge
Despite strong product appeal, the brand struggled with inconsistent messaging and a limited connection with customers beyond their signature menu item. This hindered broader market penetration and efficient franchise development.
2
Solution
We developed a comprehensive brand strategy, creating a unified voice and distinct value proposition. This included refining their authentic story, optimizing digital engagement, and establishing a robust marketing blueprint for all franchisees - the Chicken Like a Champ! campaign.
3
Results
The initiative led to a significant increase in brand awareness and customer loyalty, positioning Wing It On! as a leading experiential dining destination. The new framework facilitated accelerated franchise growth and market expansion.
Guaca Go had strong energy and loyal guests, but faced a core challenge: brand confusion. Customers didn't fully grasp their identity, hindering scalable growth.
They didn't need more marketing; they needed positioning, clarity, and leadership to truly unlock their potential.
The Wingman Approach
As fractional CMO, I owned the problem, starting by zooming out to gain perspective before tightening everything up for maximum impact.
Brand Clarity: Florida Fresh-Mex
A single positioning shift to "Florida Fresh-Mex" transformed everything, giving Guaca Go a unique market identity.
1
Instant Understanding
Guests immediately knew what to expect from the menu.
2
Florida Roots
Honored authentic brand heritage and vibrant vibe.
3
Unique Position
Claimed a market niche no competitor was occupying.
Elevated for Scale
Web Redesign
Polished, scalable digital presence supporting multi-unit growth.
PR Campaign
Onboarded a local PR firm to expand reach beyond social media.
Franchisee Support
Built a local store marketing framework for new locations.
Why This Worked
Guaca Go's success wasn't just about new visuals. It stemmed from a deep understanding of its identity, a simplified customer journey, and clear strategic direction.
Strategic Clarity: Brand positioning that instantly communicated value.
I bring senior-level marketing leadership shaped by hands-on experience growing restaurant brands, supporting franchise systems, and driving visibility for founders, operators, and investors.
Co-founded Wing It On! and helped grow the brand to 12 locations before a successful acquisition by Craveworthy Brands
Helped launch and scale franchise marketing systems across 10+ restaurant brands
Supported investor storytelling and fundraising visibility efforts tied to more than $15M in growth capital
Contributed to the growth of one of the fastest-growing restaurant platforms in the country
Developed brand, PR, content, and growth campaigns generating millions of consumer and investor impressions
20+ years of experience across branding, sales, operations, marketing, franchise growth, and storytelling
That takes leadership. Not random marketing tactics.
Let's Build Something People Believe In
If your company has traction, ambition, and a vision worth scaling — I'd love to help bring clarity, momentum, and execution to the next chapter of growth.